帮帮 BangBang Installation FAQ 929-708-8979
FAQ

先把常见问题说清楚,电话就会轻松很多Answering the common questions makes the call much easier

下面这些问题,基本都是客户在预约前最常问的。你可以先看一遍,再决定是直接打电话还是在线提交需求。These are the questions customers ask most before booking. Read through them first, then decide whether to call or submit the project online.

你们主要做哪些安装?What kinds of installation work do you handle?

主要做电视挂墙、窗帘杆和百叶窗安装、智能门锁、门铃摄像头、镜子挂墙、挂画、置物架,以及各种室内小型安装。We mainly handle TV mounting, curtain rods, blinds, smart locks, doorbell cameras, mirrors, artwork, shelves and a range of smaller indoor installation jobs.

当天能安排吗?Do you offer same-day visits?

很多区域可以尽量安排当天或次日,但还是要看你所在位置、时间段和项目复杂度。想快一点,电话确认通常最快。In many areas we can try for same-day or next-day scheduling, but it still depends on your location, timing and the scope of the job. A phone call is the fastest way to confirm.

一定要先买好材料吗?Do I need to buy the hardware first?

不一定。你可以先说需求,我们会先判断你是否需要先买支架、窗帘杆、门锁或其他配件。Not always. Tell us what you need first, and we can help you decide whether the bracket, rod, lock or other hardware should be purchased before scheduling.

你们支持中文吗?Do you support Chinese?

支持。普通话、粤语都可以沟通,English 和 Español 也可以做基础交流。Yes. We support Mandarin and Cantonese, and can also handle basic communication in English and Español.

可以一次做几个项目吗?Can several jobs be handled in one visit?

可以,而且很多家庭就是这样安排的。电视、窗帘、镜子、门锁、置物架,只要内容说得清楚,通常都可以一起规划。Yes, and many households prefer it that way. TVs, curtains, mirrors, locks and shelves can often be grouped into one visit when the scope is explained clearly.

打电话前最好准备什么?What should I have ready before calling?

所在区域、项目类型、尺寸或数量、材料是否已经买好,再加一两张现场照片,通常就足够做初步判断了。Usually your area, project type, size or quantity, whether the materials are already purchased and one or two photos are enough for an initial review.